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Thermo Fisher Scientific
CA, United States
30+ days ago
Thermo Fisher Scientific
CA, United States
30+ days ago
Thermo Fisher Scientific
California, United States
30+ days ago

Description

What will you do?
Pre-Sales Support

  • Performs product demonstrations at customer or company sites

  • Prepares and presents seminars to wide array of audiences

  • Generate and record opportunities related to the Thermo Fisher Scientific workflow including Service contracts.

Post-Sales Support

  • Provides start-up applications training to customers in their laboratories or as an instructor at Thermo Fisher Scientific training centers.

  • Provides troubleshooting support to customers in the field or by phone/email.

  • Resolves and/or escalates customer issues & complaints.

Other Roles & Responsibilities

  • Acquire and maintain theoretical and practical knowledge of real-time PCR and digital PCR applications/workflows.

  • Reports on technical trends going on in the territory by relating customer concerns and issues to the appropriate internal partners.

  • May be required to perform other related duties as required and/or assigned.



Requirements

How will you get here?
Education

  • Requires a BA or BS in Biology, MicroBiology, BioChemistry or related scientific field.

  • Masters or PhD strongly preferred.

Experience

  • Requires a minimum of 3+ years of laboratory or related work experience.

  • Hands-on experience of real-time PCR on market-leading platforms is essential.

  • 1+ year of working with Life Technologies/Applied Biosystems real-time PCR instruments preferred.

  • Experience in presenting technical materials in written and verbal form is critical. Experience in a customer-facing role and/or providing technical and scientific presentations to a variety of audiences is strongly preferred.

Knowledge, Skills, Abilities

  • Is able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.

  • Capable of working independently. Is self-motivated and proactive.

  • Demonstrates clear and concise communications and is capable of interacting with a diverse population of internal and external contacts.

  • Is customer-centric and keenly aware of markets, trends and competitors

  • Typically works remotely from home office.

  • Travel may range from 50% to 75%.

  • Responsible to effectively manage schedule and negotiate scheduling conflicts

  • Valid Driver’s license is required.

  • Most duties are performed at field locations which may require walking within customer facilities, standing while giving presentations or conducting meetings and sitting to complete reports and sales calls.

  • Demonstrations may require moving equipment and manual dexterity and ability to lift up to 50 pounds

  • Significant experience in a marketing role/product management, life sciences preferred

Job Information

  • Job ID: 62013034
  • Location:
    California, United States
    Nevada, United States
  • Position Title: Field Applications Scientist III, qPCR - San Francisco/Bay Area
  • Company Name For Job: Thermo Fisher Scientific
  • Industry: Biotech
  • Job Function: Science
  • Job Type: Full-Time

Please refer to the company's website or job descriptions to learn more about them.

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